Eligible for review
- Invalid contact information
- Work outside written service criteria
- Location outside written territory criteria
- A qualifying duplicate already held by the buyer
BUYER PROTECTION
A Review Process Tied to Written Criteria.
This plain-language summary explains the website policy. It is not a legal contract, and the signed Buyer Agreement controls final terms.
“If an accepted opportunity contains invalid contact information, falls outside your written service or territory criteria, or is confirmed as a qualifying duplicate already held by your company, submit it for review within 48 hours. Approved disputes receive a replacement or account credit.”
Not covered
- A customer changes their mind
- A customer does not answer after valid verification
- The buyer responds too slowly
- The buyer fails to close the job
- A pricing disagreement between buyer and customer
- A project is delayed or cancelled
DISPUTE PROCESS
Submit the facts within 48 hours.
Amblet must be able to compare the delivered record with the buyer criteria and the reported issue.
- Identify the opportunity.Use the Amblet reference provided with the accepted record.
- Describe the issue.State invalid contact, service mismatch, territory mismatch, or qualifying duplicate.
- Provide supporting evidence.For duplicates, show that the same requester and materially the same project were already held before delivery.
- Wait for review.Approved disputes receive a replacement or account credit under the Buyer Agreement.
No sales guarantee. Buyer protection addresses record quality and written-fit criteria, not whether a buyer wins or is paid for a project.